Return Policy

At OPENSMART TECH LIMITED, customer satisfaction is our priority. We aim to provide you with a pleasant shopping experience, which is why we have established a clear and fair Return Policy. Below are the specific details of our Return Policy

 

Return Policy Options Overview

Eligibility for Return

Digital products that have not been downloaded or activated are eligible for return or refund. We take great care to provide accurate descriptions and support to ensure that our products meet your needs. Please review all product information carefully before making a purchase.

Timeframe for Returns

Returns or refunds must be requested within 14 days of receiving the product. This timeframe aligns with UK consumer protection laws and ensures a fair process for both parties. Timely communication is essential, so please contact us immediately if you have any concerns.

Conditions for Return

Products must be in their original state, not downloaded or activated. We expect our customers to maintain the integrity of the product, and any deviation from this requirement may result in the refusal of the return. Our team is here to assist you with any technical difficulties or concerns you may have regarding the product.

Fees Associated with Returns

Generally, there are no fees associated with returns unless otherwise specified. We aim to provide a hassle-free return process, but in some cases, administrative or other costs may apply. Any such fees will be clearly stated and agreed upon beforehand.

Requesting a Return

To request a return or refund, please contact our customer service team via chat, email, or official social media channels displayed on our website. We are committed to responding promptly and finding a satisfactory solution for you.

Refund Process

All refunds will be issued to the original payment method. We process refunds as quickly as possible to ensure a smooth experience. Refund processing time is a maximum of 3 days, though it may be quicker depending on the payment method and financial institution involved.

Gift Returns or Promotional Purchases

The same return policy applies to items received as gifts or purchased under a promotion. We treat every purchase with consistency and fairness, and our team is here to assist you with any specific queries regarding these types of transactions.

Products on Offer or Discount

If you are returning a product that was on offer or discount, the refund will be based on the price you paid, not the discounted price. We provide transparency in our pricing, and all relevant information will be available in your purchase history.

Verification Process

All returns are subject to verification through account history or communication with our customer service. This process ensures that the return complies with our policy and helps us maintain the quality and integrity of our products and services.

Contact Information

If you have any questions, concerns, or need assistance with your return, please contact us at +44 7537146733, Email: info@opensmarttech.net, or via our website’s chat. We value your business and are committed to providing excellent customer service.

1. Order the Product and Pay using Credit or Debit Card or PayPal

2. You Will Receive your Order Via email including the Download link and The activation key

FAQs

Who is OPENSMART TECH LIMITED and are you Microsoft Authorized resellers?

OPENSMART TECH LIMITED is a UK-based company that specializes in providing top-notch software solutions to clients. As Microsoft Certified Partners, we deliver high-quality services tailored to meet client needs. Our registration number is 15270904, and our office is located at 35 Constance Street, London, England, E16 2DQ.

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Why should I buy Microsoft licensing from your website?

Save money on Microsoft products without compromising quality! Our website offers affordable and legitimate licensing for Windows and Office products. Activate your product online or by phone with no expiration dates or renewals. Our team of experts is also…

Why are your products competitively priced?

As a leading wholesaler of Microsoft digital products, we are known for providing high-quality products at competitive prices. Our extensive network of suppliers and distributors allows us to purchase Microsoft products at lower costs, which we pass on to our…

Terms and Conditions

Welcome to OPENSMART TECH LIMITED (the ‘Company’). By accessing or using our website and services, you agree to comply with the following Terms and Conditions:

Products and Services

OPENSMART TECH LIMITED offers Microsoft licensing, providing a key and a download link for installing and activating the corresponding programs on the device. Please read the product descriptions carefully, as they contain essential information and terms specific to each product or service.

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Return Policy
For us, customer satisfaction is our priority. We want you to have a pleasant shopping experience, and that’s why we offer a clear and fair Return Policy. Below are the specific details of our Return Policy:

Need a Help?

  • +44 7 537 146 73
  • info@opensmarttech.net

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